Studio Help

Run the whole show from one Mac. This is everything you need to set up Presence Studio, drive a service, and manage your account.

Download the full manual (PDF) →

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Set up your Mac

From download to your first slide on the wall.

  1. Download and install
    Get Presence Studio from the link your team shared, drag it to Applications, and open it. macOS 14 (Sonoma) or later, Apple silicon.
  2. Link this Mac to your church
    On first launch, enter your campus join code (find it on your Studio account page under Campuses).
  3. Approve it
    Open your owner pass (the link emailed at signup) and approve the code shown on the Mac. No separate login needed.
  4. Add your output screen
    Connect the projector or TV, then in Screens assign it as your audience wall. You are live.

Campuses & identity

One account can run several campuses, each on its own Mac.

Which campus a Mac drives

Each campus has its own join code, so a Mac binds to the room it should run. The account and campus name show under the logo in the sidebar, so anyone knows what this Mac is driving. Add or rename campuses from your Studio account page.

Service Flow

The running order for the whole service, in one column.

Build your service as a flow of cues: scripture passages, song lyrics, backgrounds, lower-thirds, camera shots. Tap a cue to take it live; the next cue sits on deck (gold) while the live one is marked ON AIR (red). Turn on auto-advance to step through verses hands-free, and save a whole service to reuse it next week.

Screens & backgrounds

Motion backgrounds, your own media, and the Presence Screens store.

Built-in backgrounds

Reverent motion looks in a range of palettes. Drag one onto the flow to project just the background.

Your own media

Import images and videos in Media Studio. They save on this Mac, and you can drag any of them straight to the wall.

Presence Screens

Buy background packs in the in-app store. New packs appear without an app update, previewed on your real wall.

Text off

Pull scripture and lyrics off the wall and leave just the background running, in one tap.

Scripture & lyrics

Passages and songs, stepped one line at a time.

Add a scripture passage or a song and Studio breaks it into slides you step through. Multiple Bible translations are bundled offline; add an ESV key in Settings to unlock the ESV. Voice follow can track the reading and advance for you.

Lower-thirds

Name a speaker, a song, a moment.

Four styles (bar, gradient, minimal, and your own image or video), a Take / Clear control, and saved presets that travel with the service. The accent colour can be a custom pick, a worship preset, or auto-matched to the scene on screen.

Cameras

Phones and cameras on the wall, over your own Wi-Fi.

Turn a phone into a wireless camera with the companion link, or bring in a connected camera, and cut it to the wall or an overflow screen. If a camera stalls at connecting, keep the Mac and the phone on the same network.

Lighting

DMX fixtures and Philips Hue, driven from the same desk.

Light Desk

Group fixtures into zones and set colour and dim for a whole zone at once. Bump flashes a fixture or zone to full while you hold it; Blackout and Full take the rig to 0 or 100 and are reversible. Save looks and recall them live, or let the lights follow the atmosphere.

Philips Hue: pair your bridge and give each light a role, follow the stage wash, hold a fixed colour, or mirror a specific DMX fixture.

Screens & output

Drive several screens, each with its own content.

Send different content to each screen: the main wall, a confidence monitor, an overflow room, a lower-third-only feed for your stream. Manage them all in Screens.

Subscription

Trial, billing, and the watermark.

Studio runs on a subscription per your size tier. While unlicensed or on an expired trial, outputs carry a small Presence mark; subscribing clears it. Manage your plan and campuses from your Studio account page on presencepass.com.

Updates

Always on the latest build.

Studio checks for updates automatically and can install them with one click (restarts once to finish). You can also check any time from Presence Studio › Check for Updates, and toggle automatic updates in Settings.

Troubleshooting

The quick answers.

My output has a Presence watermark
The Mac is unlicensed or a trial has ended. Subscribe from your Studio account page; the watermark clears on the next licence check (relaunch, or within a day). The room is never blocked, only marked.
The Mac will not approve or pair
Make sure you entered the correct campus join code and approved the code from your owner pass. Codes are single-use and expire quickly, so if it lapsed, request a fresh code on the Mac.
Nothing shows on the projector
Open Screens and confirm the projector is assigned as an output. If it is a new display, re-assign it there. Check the cable and that the display is awake.
A camera is stuck at "connecting"
The phone or camera and this Mac must be on the same Wi-Fi or LAN. Guest networks that isolate devices will block it.
Hue lights are not responding
Pair the Hue bridge in the Light Desk (press the round button on the bridge when prompted). The bridge must be on the same network as the Mac.

Still stuck?

We answer fast. Tell us your church name and what you are seeing.

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